Welcome to Dealer-FX
As the most trusted name in automotive retail marketing, Dealer-FX is focused on helping our dealer and OEM Clients to “Drive the Customer Experience” by enhancing customer retention, digital and social media strategies. Approved and sponsored by several OEMs, our leading-edge programs are designed to improve service drive processes, branding effectiveness, lead conversion, social networking, customer loyalty and dealer profitability.
Standardize and simplify your service write-up process with a tablet-ready tool designed to help advisors effectively communicate with customers. Includes real-time DMS integration and the most comprehensive VIN-Specific Menu on the market.
Deliver a comprehensive inspection using our tablet-ready tool, which expedites internal and customer communication, and provides professional output for approval.
Give customers an efficient method of scheduling service and identifying their vehicle’s maintenance requirements, with full DMS integration.
Reinforce the purchase decision and transition customers from sales to service with tools and processes designed to dramatically improve first service visit retention.
Social media marketing made easy with solutions to create, manage and monitor your social sites, online reputation, content and customer engagement.
Optimize your sales opportunities with a program that targets the handling of digital leads, phone calls, appointment setting, lead conversion, customer retention/loyalty, social media marketing and marketing ROI.
- “Customers are booking appointments online and actually upselling themselves. My advisors are able to spend more quality time with them on the drive and provide an enjoyable experience.”
- “Social-FX ensures our dealership is prominently positioned on all major social sites and day-to-day social communication is handled for us.
We are confident knowing that Dealer-FX will communicate our messages, monitor our reputation and position us as a social media leader. ”
- "The Personalized Service Welcome is one of the greatest retention tools I've been able to use. My retention has gone up dramatically since I've been using this tool."
- “In the first month we had an 18% increase in menu sales! My advisors love the Menus because we are finally all on the same page as it related to what we do and what we charge.”
- “I have been a dealer for 23 years and in all of those years, I have never received more value from a vendor or consultant that I have with your services. Your determination, knowledge and willingness to roll up your sleeves and do the heavy lifting with us is remarkable to say the least.”
- "Combining proper selling techniques with having dealer-recommended services listed side-by-side, makes an enormous difference in getting the customer to trust in the presenter."
- "We are seeing instant, positive results and this is helping to increase the dollars per R.O. in our service department."
- “I recently switched to Social-FX from a competitor because of Dealer-FX’s retail marketing experience. They work with us to coordinate our monthly marketing plan and provide
hands-on support. Most importantly, they deliver personalized content for each of our stores. I’m confident I made the right decision for our stores.”
- “This program gives us everything we need at our fingertips and makes us look very professional. We no longer skip steps – this system ensures we get the job done correctly every time.”
- “It took only a week to realize just how powerful the Dealer-FX online
menu system really is. We immediately saw an increase in menu sales and
customer satisfaction. Customers like seeing what service is due and the
exact cost of service.”