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Success Stories

Dealer-FX provides 1 Solution and first class support for OEMs, Dealer Groups and Dealerships. Read the positive service experiences our clients are having using our 1 Solution.

"We have been extremely satisfied after implementing many of Dealer-FX’s solutions at John Hine Mazda. As a result, we've seen increases in our customer retention, dollars per RO and customer satisfaction."
Jerry Antoine, Parts & Service Director, John Hine Mazda, San Diego


"Social-FX has helped our dealership build a strong and proactive social media presence. Our social sites are current, monitored and provide value to our customers, and even potential customers. We have also worked with the Social-FX team to use Facebook Advertising and we are very pleased with the results we see each month. Facebook is generating traffic to our website and we are able to track our advertising dollars."
Dan Buckler, General Manager, JBA Chevrolet


"Social-FX helps us connect our in-store, traditional and digital marketing efforts with the world of social media. We have successfully used our social sites to promote our community events, share videos, provide tips, promote our services and programs and essentially keep an open line of communication between our dealership and our customers. The Social-FX program also helps us segment and target specific audiences so that our messages are seen by the people most interested in it. It is truly a highly effective marketing tool in our mix."
Jeannette Shalaby, Executive Manager, Win Kelly Chevrolet Buick GMC


"Using Dealer-FX and MICAR has proven time and time again to be successful. I promote approximately 3 times a year using email blasts and mail outs. The MICAR team always have great communication skills, backed by an awesome artwork department and a fast turn over when creating personalized promotions. This fall season’s marketing from early/mid October to date has resulted in 70 CP OP codes that have generated $15,576.36 in parts and labour sales."
Jimmy Finney, Service Manager, Rouge Valley Mitsubishi


"The increase in sales from the use of the Maintenance Menus & Dealer Recommended Services has increased our bottom line substantially."
Scott McQuaig, Service & Parts Director, Cass Burch Automotive Group


"Dealer-FX began managing our social media presence in December 2013. Since then, we have seen significant improvements in likes, engagement, and impressions. We have run several successful Facebook-based promotions/contests that have garnered three times the amount of overall impressions compared to our previous engagement levels. While we continue to post regularly, the Dealer-FX team ensures that the content is always fresh and relevant. Social -FX is a great addition to our marketing mix."
Ray Richardson, Dealer Principal, Motorcity Mitsubishi


"Our hours per RO are up and we are selling more service than we did in the past."
Chris Franks, Service Manager, Larry H Miller Chrysler Jeep Dodge Ram


"The Advisors became more confident interacting with the customer at their vehicle."
Mark Seager, Service Manager, Thompson Chrysler, Thompson Automotive Group


"All of the important information will be at our fingertips on the drive."
John Gallagher, Service Advisor, Allen Samuels Dodge Chrysler Jeep Ram, Fort Worth, TX


"The benefits of using Dealer-FX are many. As a dealer focused on providing excellent customer service, we find the "road map" detailing future services the most valuable. For a customer to be able to review upcoming packages, and the cost associated with them, they are better informed. Using this tool is an advantage for the customer and prevents any "sticker shock" at bookings, and demonstrates organization at the dealer level. All of which builds trust between the customer and the dealer."
Laurie Hanlan, Head Service Advisor, Thunder Bay Mitsubishi